Customer Experience
Marketing
Maximize customer loyalty. From process automation to personalized AI-driven campaigns to achieve optimal results in every interaction and channel.
Explore our complete ecosystem of tools, solutions, and platforms designed to drive your marketing strategy towards success. From audience building to agile omnichannel strategy execution, our solutions allow you to design personalized content, implement dynamic campaigns, and generate measurable results in every interaction.
With predefined models tailored to various sectors, you will manage scheduled campaigns and individualized moments for millions of customers in the way that best suits your company.
Get a data-driven glimpse of the future, optimize customer experience across multiple channels, and enhance your company's overall operations.
Business challenges
Deliver personalized and omnichannel experiences based on a deep understanding of the customer to maximize engagement and satisfaction.
Increase the effectiveness of omnichannel campaigns and optimize sales by aligning engagement strategies with tangible business results.
Grants the marketing team maximum speed and agility to plan and execute campaigns with measurable business results.
Customize the experience of your customers in real time, offering relevant content in each interaction.
Manage your clients comprehensively, from acquisition to loyalty, to offer them the most relevant content at each stage of the customer journey.
How Can I Find More Customers?
SAP Emarsys Customer Engagement is the omnichannel customer engagement solution from the SAP Customer Experience portfolio.