SEIDOR provides a complete SAP Business One and managed service offering that gives customers the comfort of having a single point of contact for all SAP and network-related management and support. A strategic IT and cyber security roadmap will be designed to allow the business to operate and expand into the future in a planned and focused manner.

Our managed services approach is to assess, plan, implement with scheduled re-assessment intervals for continual improvement. We adopt ITIL (IT Infrastructure Library) principals and service delivery is managed an ITIL-based ITSM (IT Service Management) call logging system. Services are offered on a XaaS (everything as a Service) basis and all platforms are monitored in our NOC (Network Operations Centre). Monitoring provides a platform for proactive remediation as well as effective management that allows Atlantis to make informed business decision.

Due to the nature of our XaaS model, SLA’s are simple and easy to understand with a fixed cost for easy budgeting.