Digital transformation through design sprint and agile methodology
Challenge: Overcoming certain operational deficiencies
Hercules Capital (NYSE: HTGC), a leading financial company that provides secured loans to venture-backed companies, needed to improve certain critical operational deficiencies and its document management.
Solution: From design to prototype in a matter of days
Digital transformation to turn their local file system into a modern global and cloud-based Document Management System (DMS).
Through Design Sprints, we went from design to prototype in a few days, using tangible objects and the participation of various teams, including technicians. The process allowed us to quickly identify and solve problems.
Regarding technology, a secure cloud system was implemented in collaboration with Box to manage documents with sensitive information, offering 24/7 access and complying with high security standards.
Outcome: Improved productivity
The proposed solution allowed Hercules Capital to:
- Gain efficiency in its internal operations, resolving issues related to its legacy system.
- Reduce document management and delivery times, enabling Hercules Capital to work with shorter negotiation periods.
- Have a homogeneous and coordinated document repository, reducing departmental files and allowing continuous work from the office and also remotely.
- Automate workflow and, thanks to its extensive adaptability capabilities.
Christian Follmann
Director of Operations at Hercules Capital
We believe that the Design Sprints approach by SEIDOR Opentrends outlined a very clear path that made each step of the process truly manageable.
You may be interested
The WebApp that helped decongest Primary Care against Covid19
During the fifth wave of the Covid19 pandemic, the Department of Health of the Generalitat de Catalunya needed to provide citizens with a tool that would allow them to clarify what a close contact is, determine if they are one, and how to act accordingly.
Virtual assistant with AI for pre-university assistance
The challenge was to offer a new pre-university communication channel through social networks and automate communication through a conversational chatbot with its own personality and identity. The language used by the bot had to be friendly and familiar.